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<html><head><meta http-equiv="Content-Type" content="text/html; charset=ANSI_X3.4-1968"><title>Appendix A. Troubleshooting</title><link rel="stylesheet" type="text/css" href="../../style.css"><meta name="generator" content="DocBook XSL Stylesheets V1.78.1"><meta name="keywords" content="Bugzilla, Guide, installation, FAQ, administration, integration, MySQL, Mozilla, webtools"><link rel="home" href="index.html" title="The Bugzilla Guide - 4.4.11 Release"><link rel="up" href="index.html" title="The Bugzilla Guide - 4.4.11 Release"><link rel="prev" href="integration.html" title="6.5. Integrating Bugzilla with Third-Party Tools"><link rel="next" href="general-advice.html" title="A.1. General Advice"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Appendix A. Troubleshooting</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="integration.html">Prev</a> </td><th width="60%" align="center"> </th><td width="20%" align="right"> <a accesskey="n" href="general-advice.html">Next</a></td></tr></table><hr></div><div class="appendix"><div class="titlepage"><div><div><h1 class="title"><a name="troubleshooting"></a>Appendix A. Troubleshooting</h1></div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl class="toc"><dt><span class="section"><a href="general-advice.html">A.1. General Advice</a></span></dt><dt><span class="section"><a href="trbl-testserver.html">A.2. The Apache web server is not serving Bugzilla pages</a></span></dt><dt><span class="section"><a href="trbl-perlmodule.html">A.3. I installed a Perl module, but
<code class="filename">checksetup.pl</code> claims it's not installed!</a></span></dt><dt><span class="section"><a href="trbl-dbdSponge.html">A.4. DBD::Sponge::db prepare failed</a></span></dt><dt><span class="section"><a href="paranoid-security.html">A.5. cannot chdir(/var/spool/mqueue)</a></span></dt><dt><span class="section"><a href="trbl-relogin-everyone.html">A.6. Everybody is constantly being forced to relogin</a></span></dt><dt><span class="section"><a href="trbl-index.html">A.7. <code class="filename">index.cgi</code> doesn't show up unless specified in the URL</a></span></dt><dt><span class="section"><a href="trbl-passwd-encryption.html">A.8.
checksetup.pl reports "Client does not support authentication protocol
requested by server..."
</a></span></dt></dl></div><p>This section gives solutions to common Bugzilla installation
problems. If none of the section headings seems to match your
problem, read the general advice.
</p></div><div class="navfooter"><hr><table width="100%" summary="Navigation footer"><tr><td width="40%" align="left"><a accesskey="p" href="integration.html">Prev</a> </td><td width="20%" align="center"> </td><td width="40%" align="right"> <a accesskey="n" href="general-advice.html">Next</a></td></tr><tr><td width="40%" align="left" valign="top">6.5. Integrating Bugzilla with Third-Party Tools </td><td width="20%" align="center"><a accesskey="h" href="index.html">Home</a></td><td width="40%" align="right" valign="top"> A.1. General Advice</td></tr></table></div></body></html>
